Privacy policy

Version dated 23/06/2025

 

Preamble

The General Data Protection Regulation (GDPR) came into force on 25 May 2018 and completes the legislation on the protection of personal data.
Personal data is any information relating to a natural person who is identified or can be identified, directly or indirectly, by reference to an identification number or to one or more elements specific to that person (surname, first name, address, email, telephone, contract number, credit card number, etc.).
The processing of personal data refers to any operation involving this type of data (collection, storage, transmission, deletion, etc.), whether on paper or electronically. The data controller is the person who determines the purposes of each processing operation and the means of achieving those purposes.

For Madame C, protecting your data is a priority. Therefore, in the interests of transparency, this Privacy Policy aims to explain to you why your personal data is collected and processed by Madame C, in its capacity as data controller, how it is processed, what rights you have in relation to your data and how you can exercise them.
Madame C reserves the right to modify this Privacy Policy at any time. Any changes will take effect immediately.

 

1. Why does Madame C need to collect your data?

The data that Madame C collects is hosted in France using secure protocols.

The legal basis for this processing is your contractual relationship with Madame C and/or Madame C’s legal or regulatory obligations or your consent, in the case of commercial prospecting, which you may withdraw at any time by sending us an email to the following address: ab@madamec.com

In general, Madame C does not process any of your data for purposes incompatible with those for which it was collected, unless you have given your prior consent.

 

2. Data controller

The person responsible for processing the personal data referred to herein is Name* and Address*

 

3. What data does Mrs C collect?

Madame C, as data controller within the meaning of the RGPD, limits the collection of personal data to that which is adequate, relevant and strictly necessary for the performance of its activities

With regard to persons outside Madame C, the data collected is :

  • the personal data necessary for Madame C‘s product sales activities , i.e. :
    • the first names, surnames, personal details, job titles, e-mail addresses and telephone numbers of any person who has expressed an interest in and consented to receiving information from Madame C

 

4. Transmission of data

Your personal data will only be passed on to our partners in order to ensure the proper performance of Madame C ‘s activities , in particular :

  • staff
  • service providers involved in our digital communications or events, as part of a subcontracting agreement and therefore subject to their own commitments to comply with regulations on the protection of personal data.
  • to organisations, legal auxiliaries and ministerial officers, as part of their debt recovery mission;

 

5. How long is your data kept?

Your data is kept by Madame C for the time necessary to achieve the purposes set out in point 1 of this document, plus the statutory limitation periods.

With regard to data required for the performance of contractual relations with Madame C or to comply with a legal obligation

This data is kept for the duration of the contractual relationship. After the contract has been fulfilled, Madame C may need to archive some of your data in order to meet accounting or tax obligations or for evidential purposes, in the event of a dispute or claim, subject to the applicable limitation period.

Data collected on the basis of your consent

Data used for commercial canvassing purposes may also be kept until the person concerned withdraws his/her consent, or failing that, for a period of 3 years from the last contact the Customer/prospect had with Madame C (for example, if you are a customer, this period runs from registration; if you are a prospect, from clicking on a hypertext link contained in an e-mail, a request for documentation, etc.). At the end of this three-year period, Madame C will contact you to find out whether you wish to continue to receive commercial solicitations.

Concerning data collected on the basis of Madame C‘s legitimate interest , i.e. :

  • To ensure the management of requests received via this site: the data collected will be kept for the time required to process the request
  • To draw up financial and turnover statistics on our suppliers, partners and service providers
    To maintain documentation on our suppliers, partners and service providers

For further information on the length of time we keep your data, please contact the DPO of Nom*: ab@madamec.com

 

6. What are your rights and how can you exercise them?

You have the right to request access to your personal data and the rectification of inaccurate data.

You may request the deletion of data and the restriction of processing, in accordance with the applicable legislation.

You have the right to the portability of the personal data you have provided to the school, under the conditions laid down by the applicable legislation.
This right only applies to data that you have actively and knowingly provided to Ms C (for example, data that you have entered in an online form) or data generated when using a service or device in the context of concluding or managing your contract, and which is processed automatically, on the basis of consent or the performance of a contract.

You may object to your data being used by Madame C for a specific purpose. In this case, you must put forward reasons relating to your particular situation, except in the case of commercial canvassing, to which you may object without reason and at any time.

When the processing of your personal data is based on your consent (e.g. the sending of our electronic commercial offers), you may withdraw your consent at any time.

Similarly, if you wish to withdraw your consent to cookies, you may do so in accordance with the procedures set out in the Cookies charter.

Right to give post-mortem instructions
You have the possibility of defining directives relating to the conservation, deletion and communication of your data after your death.

Exercising your rights

To exercise any of these rights, you can send your request by e-mail: ab@madamec.com

All requests must specify the purpose of the request (exercise of the right of access, opposition, etc.). Furthermore, if there is any doubt about the identity of the person making the request, you may be asked to provide proof of identity.

 

7. How does Madame C secure the processing of your data?

Madame C implements all technical, physical and organisational measures to ensure the security and confidentiality of your data during collection, processing and transfer.
Madame C ‘s infrastructures are protected against malicious software (viruses, spyware, etc.); the security of your terminal is your responsibility.
If we are likely to use service providers to process part of your data, we undertake to check that they offer sufficient guarantees to ensure the protection of the personal data entrusted to them and to have them sign the necessary confidentiality clauses.

 

8. Social networks

Ms C is present on the Social Networks via a Networks account*

Access to these Social Networks implies your prior acceptance of its contractual conditions, including its commitments with regard to the RGPD for the processing carried out by the latter, independently of our page on the said Social Network.